Warranties / Representation
Although every effort is made to ensure that photographs, graphic images and text used or displayed on the Rowanston Site (including via mobile devices) to illustrate the hotel provide an accurate impression of the accommodation offered, such text and images should be used as a general guide only and variations may occur, including as a result of changes to furniture, interior design changes or possible renovations.
The Content of the Rowanston Site is intended for informational purposes only and does not in any case constitute a legally binding offer.
For more detailed information regarding the online reservation service please check the relevant booking page on the Rowanston Site.
To the maximum extent permitted by law, the Content and the Rowanston Site is provided ‘AS IS’ without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
the replacement of the goods or the supply of equivalent goods;
the repair of such goods;
the payment of the cost of replacing the goods or of acquiring equivalent goods;
the payment of the cost of having the goods repaired;
the supplying of the services again; or
the payment of the cost of having the services supplied again.
You are responsible for ensuring that your activities on the Rowanston Site are lawful (including by ensuring you have obtained all necessary consents, permits and authorisations).
No linking without consent of Rowanston
The linking of other web sites to the Rowanston Site is prohibited without express written consent of Rowanston Vines.
While using the Rowanston Site, you will not:
upload any viruses or other malicious code;
use or access the Rowanston Site if you are unable to form legally binding contracts or are under the age of 18;
defame, bully abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of our staff or other users;
fail to comply with all applicable laws, rules and regulations during your use of the Rowanston Site, including without limitation, laws related to copyright;
Internet Protocol (IP) Address
Every time you browse the internet an IP address is automatically assigned to your computer. When users request a page from the Rowanston Site, Rowanston Vines servers log the user’s current IP address. IP addresses are used to diagnose problems.
Waiver and Exercise of Rights
No party will be liable for any loss or expenses incurred by another party caused or contributed to by the waiver, exercise, attempted exercise, failure to exercise or delay in the exercise of a right.
We do not have a trust relationship with you, and we do not owe you any fiduciary duty.
Rule of Construction
Refund Policy - ticketed events
Cancellations made outside of 48 hours from the scheduled event commencement can be cancelled without penalty. Cancellations between 24-48 hours incur 50 per cent of the ticket fee. Cancellations within 24 hours incur 100 per cent of the ticket fee.
Refund Policy - accommodation
Reservations must be cancelled 14 days prior to arrival to avoid penalty. Cancellations within 14 days of arrival will be subject to a 50% cancellation fee.
Full Pre-Payment Required. Gift Vouchers will be deducted from the deposit total if details are provided.
Gift Card Purchases
Redeemable at Rowanston Vines. Not redeemable for cash. Value is partially redeemable, and it is up to the cardholder to use the full amount within the validity period. Any unused balance will not be refunded or credited when the card expires. Where the cost of the purchase exceeds the card’s value, it is up to the cardholder to make up the difference with an alternative payment method. Please treat like cash. Rowanston takes no responsibility if lost, stolen or damaged. Cards are valid for three years from the date of issue.